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Evaluating ERP software: Short list vs. RFP

When evaluating ERP software providers, is it better to create an RFP or a short list?

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A short list will provide you with the quickest approach to procuring software. In lieu of an RFP, you can check on industry references and focus on demo scripts. It's better to bring the vendors in and have them show you how the software would work in your business cases and examples. RFP's add cost to the process and in many cases, do not add value. We often see vendors return surveys and answer yes to all areas of the RFP (true or not true) leaving you back to square one.

This was first published in September 2008

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