There are four main categories of ERP projects drivers based on business needs: regulatory compliance, operational efficiency, growth and strategic. In today's economic climate, most add-ons are focused on regulatory compliance and efficiency. For example, add-ons for food safety, lot traceability, product recall, returns, return merchandise authorization, Sarbanes-Oxley Act (SOX), etc. are some of the ones that we see as key drivers.
On the efficiency front, we see add-ons for transportation management systems, warehouse management systems, point of sale and wholesale distribution order management as also key to creating efficiency in an area such as order management.
This was first published in December 2008