Q

Software application testing best practices

In this expert response, learn the most important aspects of software application testing.

What do you think are the most important steps to take during the software application testing period of a new

business system?

One of the most important steps is planning. This is what separates the formal testing phase from limited testing previously performed during the design and construction phases.

During this planning period, it is critical to make sure that the right end-users will participate in testing, developing test cases and integration testing. A test case specifically defines what to test in terms of business process scenarios and includes the expected results. It is best to test as many scenarios as possible to achieve a high level of test coverage.

Integration testing is about ensuring all modules of the system work well together when processing complete business processes through the network. For example, the sales-to-cash process involves many modules; that entire process must be able to run with no software glitches.

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About the author:
Steven Phillips is an ERP professional with more than 27 years of implementation experience, and the author of the book Control Your ERP Destiny. His background includes senior management education, software selection, project management, application consulting, process redesign, systems design, testing, training and post-go-live support.

Steven has a degree in production and operations management, with advanced studies in industrial management. Previously certified by the American Production and Inventory Control Society, he has written articles appearing in APICS publications. He also runs the popular blog Street Smart ERP.

This was first published in April 2014

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