Definition

Supply Chain Operations Reference (SCOR)

Contributor(s): Brenda Cole

Supply Chain Operations Reference (SCOR) is the Supply Chain Council (SCC) official standard for supply chain management diagnostics.

SCOR is broken down into three major segments: process modeling, performance measurements and supply chain best practices. Process modeling breaks down further into five management processes: planning supply chain operations; sourcing goods or services; making or manufacturing products; delivering finished goods; and handling product returns. Under the performance measurements segment, SCOR draws from more than 150 SCC-approved key performance indicators for measuring the success of a supply chain operation. For the supply chain best practices segment, SCOR requires practices meet four requirements: they are current, or not emerging or old-fashioned; they are structured, with clearly stated goals and procedures; they are proven, with success demonstrated in real-world environments; and they are repeatable, or have worked in more than one environment.

This was last updated in October 2012

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